Benötigen Sie eine Geschenkbox?

Hi,

Thank you for your review, and we sincerely apologize for the inconvenience caused.

As stated on the product page, we do not offer gift boxes for items longer than 40cm, and your order falls into this category. We understand this may have been overlooked, and we have already refunded the gift box charge on December 12th.

Could you please check your account to confirm if the refund has been processed? If you haven’t received it, kindly let us know, and we will investigate further.

We appreciate your understanding, and if you have any other questions or concerns, please feel free to reach out.

Best regards,
Charles | eulique shop