Traitement prioritaire
Traitement prioritaire
Impossible de charger la disponibilité du service de retrait
Paiement sécurisé
Paiement sécurisé
Toutes les transactions sont sécurisées. Le site Eulique est doté d'un système de cryptage SSL pour protéger les données personnelles et de paiement.
Expédition
Expédition
Nous faisons de notre mieux pour traiter et expédier toutes les commandes dans les plus brefs délais. La plupart des commandes sont traitées dans un délai de 48 à 72 heures .
Livraison gratuite
Nous offrons la livraison gratuite pour les commandes de 35 USD ou plus.
Délai de livraison
Le délai de livraison standard est de 10 à 15 jours ouvrables, mais nous ne pouvons garantir les dates de livraison.
Suivi de votre commande
Nos commandes incluent toujours des informations de suivi qui sont normalement envoyées par e-mail dans les 48 heures suivant l'expédition de la commande.
Achat sans risque pendant 30 jours
Achat sans risque pendant 30 jours
Vous n'êtes pas satisfait de votre achat ou l'avez reçu endommagé ? Contactez-nous et obtenez un remplacement gratuit ou votre argent.
Service client
Service client
Veuillez contacter notre équipe de support client par e-mail : shop@eulique.com pour obtenir de l'aide.
Partager

It moves beautifully! It is so fluid it may as well be under water.
conforme à mes attentes. emballage très protecteur
I took a chance ordering from a FB ad, and, boy, am I glad I did. My husband and I are divers who absolutely love manta rays. Beautifully crafted and captivating. My husband usually gives the most unique gifts, but this year, I definitely did well. It’s only been a few days, so I can’t speak to durability, but the manta is so calming and enchanting to watch. Definitely recommend Eulique products.
J’ai reçu ce superbe objet correctement mais impossible à démarrer et aucun mode d’emploi c’est dom là ça ne marche pas
Bonjour, nous sommes vraiment désolés pour ce désagrément.
Veuillez essayer de le recharger pendant au moins une heure, puis de réessayer.
Si cela ne fonctionne toujours pas, faites-le-nous savoir et nous vous enverrons un produit de remplacement immédiatement.
Hello, we’re very sorry for the inconvenience.
Please charge it for at least one hour and try again.
If it still doesn’t work, let us know and we’ll ship you a replacement right away.
Exactly as described. Beautiful artwork
This was never recieved
Dear valued customer,
We are sorry to hear that you have not received your Priority Processing package. We understand how frustrating this must be for you. After looking into your order, we found that the package was held at customs. We apologize for any inconvenience this may have caused.
In order to make things right, we have already issued a full refund for your purchase. We hope this helps in some way to make up for the delay.
Thank you for bringing this to our attention and for your understanding. If you have any further concerns, please do not hesitate to reach out to us.
Best regards,
Customer Service Team
A beautiful and calming piece of art! A birthday gift for my dad's 85th birthday. He was in total awe.
He is now ordering for his all his friends, too cute.
Purchased this as a gift for a bird enthusiast. It came in excellent presentation packaging. The recipient loved it!
I placed my order closer to Christmas than I'd like only because I stumbled upon Eulique. Knowing it was cutting it close I chose to pay extra for the "Priority Processing". I heard nothing for almost a week. Nervous I emailed the support on the status of my order. My first clue I was in trouble was the response was sent back to me at 2am. Thinking they might be burning the midnight oil I just shrugged this thought off. Eulique responding to my query by informing me that they were out of the white frames and could only fulfill one of my two parts of my order. How long did they know there were out and decided to not email me asking if I'd prefer a different color is anyone's guess. I told them I'd take one black and one white as color is the bottom of my priority list and actually having the pictures by Christmas was extremely concerning. They told me they understood and will get the order processed asap. While I don't mind in the slightest stuff coming from China, informing me that these items would directly ship from China would have been NICE. No where on the website does it say this in fact I was lead to believe it was coming from the US. The two while simply amazing pictures finally arrived they arrived a week and a half late. I emailed Eulique with what happened and think that while I understand the time of the year can be extremely stressful the $30+ I spent on "Priority Processing" wasn't met and I'd like my money back. I have yet to receive a response email from them.
Dear valued customer,
Thank you for taking the time to leave a review about your experience with our 'Priority Processing' service. We apologize for any inconvenience caused by the delay in your order and the miscommunication regarding the shipping location.
We understand the importance of receiving your order in a timely manner, especially during the holiday season. We have refunded the charges for the 'Priority Processing' and express shipping. We truly value your satisfaction and hope that you are pleased with the quality of the products you received.
We apologize again for any frustration this may have caused and we appreciate your feedback. We strive to improve our services and communication to ensure a smooth shopping experience for all of our customers.
Thank you for choosing Eulique and we hope to have the opportunity to serve you again in the future.
Best regards,
Eulique Customer Service Team
Priority Processing
Let customers speak for us
from 1191 reviews
Absolutely beautiful craftsmanship! The manta ray movement is so smooth and relaxing to watch. It’s very well-made and looks even better in person. I’m super happy with my purchase!
The manta ray movements are amazing. As a scuba diver and one that has seen them live, this really captures the manta’s motion. It is also good quality and beautiful.
This is the second Automaton I have bought from Eulique - the first one was the Narwal, which is awesome. I bought this as a gift to my sick husband to help calm him down when the pain gets too bad. The product arrived as described and worked beautifully.
This whale is very cool desk decor. I find it calming and captivating and enjoy quick breaks from work to clear my head and simply get caught up in the motion. I did have a swimming experience with whale sharks one time and this reminds me of that amazing world.
Product arrived so well packaged🙌🏻 just like the videos, online. Shipping got a little dumb, arriving in LA then going to Las Vegas and then back to LA, where I’m located. All n all… so very happy, ordering another one for my mom!!
I love love love watching my manta ray swim through the air. I find it calming to watch and it’s been a fantastic conversation starter. The quality is amazing and it arrived remarkably quickly (15 days) given it shipped from China to Colorado. I’m beyond happy with my purchase of this beautiful piece of moving art.
I received my swan last week and I fell in love. It is the most beautiful piece of work I have ever seen so naturally I decided to get the whale and I received it yesterday and the two look perfect together and really where they are displayed. it looks awesome thank you so much. I’m so glad I purchased them.
I'm a writer and needed something on my writing desk to look at while I think, especially when I have writer's block. I could not be happier with this inspiring swimming narwhal swimming next to me.
I ordered the flying bird and it was a big hit with the person I gave it too as a gift... I will look forward to other designs and would be open to purchasing more of this type in various sizes so I can create a flock of birds
The item I previously rated as a 1 was due to interminable shipping delays. I finally got the item and it is wonder, of excellent quality, and in perfect working order. It took 25 days to get here but it is exactly as advertised. I’m chalking up my delivery delay to a one time thing.
Great quality and craftsmanship. Extremely happy well worth the price looks exactly as pictured
Really cool product, smaller than I expected but still cool
Simple and pretty and a great conversation piece
I’m enchanted with this beautifully designed and crafted artwork. This piece is so much nicer than the description or photos depicted it! Shipping was quite speedy and secure with communication from the seller at each point of the process. Highly recommended item and artisan!
Perfect! I loved it and gave it away immediately so had to get another
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Livraison gratuite
Nous offrons la livraison gratuite pour les commandes de 35 $ ou plus vers les principaux pays du monde. Vous recevrez votre commande 10 à 15 jours ouvrables après l'expédition.
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Garantie de remboursement de 30 jours
Vous n'êtes pas satisfait de votre achat ou l'avez reçu endommagé ? Contactez-nous et obtenez un remplacement gratuit ou votre argent.